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    Do you ship to my country? How much does it cost?
    Yes, I ship worldwide! For specific shipping prices, please add the item(s) to your cart and head to the checkout. From here, you'll be able to preview the shipping cost based on your location and the weight of the items you've selected.  

    When will my order arrive?
    All packages are shipped from Toronto, Canada within 3-5 business days after an order is placed. They are sent via Canada Post as regular mail, and once shipped, average transit times are as follows:

    Canada: 3-7 business days
    United States: 5-15 business days
    Europe: 6-20 business days
    Australia, New Zealand and Oceania: 10-20 business days
    Asia Pacific: 10-30 business days
    Latin America and the Caribbean: 10-30 business days

    These estimates are meant to be used as a general guide and do not guarantee that your order will arrive within that amount of time. Occasionally, international orders get delayed at customs, which is out of my control.

    Will I need to pay any customs/duties on my order?
    Possibly! Every country is different when it comes to charging import fees, so it's best to do your research and know what to expect in order to avoid any surprises when receiving your package.

    I live in Toronto! Can I pick up my order instead of having it shipped?
    Unfortunately I don’t have a public studio space at this time, so it’s not possible to pick up your order. If you’re urgently in need of some of my products, I suggest heading to one of my amazing local stockists!

    The item that I wanted isn't listed for sale anymore. Will it be coming back?
    Many of my items are produced in small runs, meaning that availability is very limited, and once they're gone, they're likely gone for good. However, if there's enough demand for an item, I may consider bringing it back at some point. The best place to watch for updates on products is on my Instagram account.

    Can you make a custom item for me?
    Thanks so much for your interest in getting something custom-made by me! However, unfortunately, I'm unable to take on any custom orders at this time.

    Do you sell wholesale to shops?
    For detailed wholesale info, please send me an email at britt@sparklecollective.net with some basic info about your shop, such as the physical address for your storefront, as well as any social media accounts you might have. Thanks!

    Are you currently hiring?
    Unfortunately not at this time! If/when any positions become available, I'll post about it on Instagram, so be sure to follow me there!